GG Buddy — Support

Need help? Email samleecf01@icloud.com and we

will get back to you within 2 business days.

For safety reports, see Reporting a player below — we

review those within 24 hours.


What is GG Buddy?

GG Buddy is a clean player directory for finding PC gaming teammates.

No swiping, no in-app chat — you browse players, and connect on the

platform you already use.

Supported games: Counter-Strike 2, Age of Empires II, and

League of Legends.


Getting started

1. Create an account — with your email address, or with Sign in with

Apple.

2. Complete your profile — display name, region, the languages you can

communicate in, and at least one contact handle (Steam, Telegram, Discord

or LINE).

3. Add your games — your rank, role/playstyle, preferred maps or

civilisations, and when you usually play.

4. Browse Discover — players are ranked by how well they match you on

rank, game mode, play times, region, language and playstyle. Recently

active players rank higher.

5. Connect — open a player's profile and use the contact handle they

listed.


Frequently asked questions

Why do I have to give a contact handle?

GG Buddy has no built-in chat. A contact handle is the only way another

player can reach you. Only enter handles you're happy to share with other

players.

Who can see my profile?

Any signed-in GG Buddy user, as long as "Appear in search" is on. Your

email address is never shown.

How do I hide my profile?

Me → Visibility → Appear in search, and turn it off. You stay signed in

and keep your data, but you stop appearing in other players' searches.

How do I change the app language?

Me → Language — choose 中文 or English. This changes the app's interface

only; it is separate from the communication languages on your profile,

which tell other players which languages you can play in.

How do I switch between light and dark mode?

Me → Appearance — Auto, Light or Dark.

I can't sign in with Apple

Make sure you're signed in to iCloud on your device (**Settings → [your

name]**). If you previously used Apple's "Hide My Email", your account is

tied to that private relay address — signing in with Apple again will

restore it. Contact us if you're still stuck.

I signed up by email but never got the confirmation email

Check your spam folder. If it hasn't arrived after a few minutes, email us

and we'll help.

Why don't I see many players?

GG Buddy is new and the community is still growing. Try widening your

filters (rank range, region or language) in Discover.

Why can't I find Age of Empires IV?

AoE IV is not currently active in the app. If you already had an AoE IV

profile, your data is preserved — it just isn't shown while the game is

inactive.


Reporting a player

If someone breaks the rules — harassment, offensive content, scams,

impersonation, or anything that makes the community unsafe:

We review every report within 24 hours and may warn or remove accounts.

You can also email samleecf01@icloud.com with the player's handle and

what happened.

We have zero tolerance for abusive or objectionable content and for

users who behave abusively toward others.


Managing your account

Editing your profile

Me → Edit (pencil icon, top right).

Signing out

Me — the Sign out button at the bottom of the screen.

Deleting your account

Me → Delete account. You'll be asked to type DELETE to confirm.

This is permanent and immediate. It removes your profile, game

profiles, saved players and blocks. Reports you filed about other players

are kept for safety purposes, but are no longer linked to you.

If you can't get into the app, email samleecf01@icloud.com and we'll

delete your account for you.


Privacy

See our Privacy Policy for what we collect and

how it's used. Short version: only what the app needs, no ads, no tracking,

no selling your data.


Contact

Email: samleecf01@icloud.com

Response time: within 2 business days (24 hours for safety reports)